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Returns Policy

All products sold by this site come with a guarantee to be free of defects, in accordance with Australian Consumer Law. 

However, please choose carefully as refunds are not usually provided when you have simply changed your mind, found it cheaper elsewhere, or made a wrong selection.

We reserve the right to accept any of these mentioned returns at our discretion, although restocking fees may apply. 

If goods have arrived damaged you must contact QLD Sound and Lighting  by phone on 07 5628 2200 or email at within 24 hours of delivery.